A practical comparison of free and paid entry models, role access, maintenance, payments, leasing, accounting, integrations, mobile access, and support.
We reviewed the official pages linked below. Features and fees can change; verify current terms with each provider before purchasing.
You want a focused, paid landlord workspace with a published monthly entry, a tenant web portal, and an included restricted vendor portal. It can fit a small portfolio whose workflow does not require publicly confirmed native apps, listing syndication, or generally available online payments.
You want permanently free core landlord software with online payments, tenant screening, listings, maintenance, expense reporting, leases and e-signatures, QuickBooks Online export, and shared landlord/tenant mobile apps. Tenant-paid usage fees still apply.1, 7
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| What to compare | Rentals369 | Innago |
|---|---|---|
| Pricing | Included$19.99/month Minimum Package. The first 2 retained tenant records are included; graduated tenant pricing applies as the portfolio grows. | Included$0 core landlord software. Innago says there is no subscription, setup, unit, feature, or onboarding fee, no contract, no tier, and no landlord feature paywall; tenants or applicants pay certain usage fees.1, 7 |
| Limits | Usage-dependent Starter supports 3 properties and 2 units with 1 GB pooled storage. | Official-source conflict Innago publishes no numeric unit cap and says there are no unit or feature fees, but separate official copy qualifies the product's portfolio-size fit and storage. Confirm capacity and storage for a large or document-heavy portfolio.1, 2 |
| Trial or guarantee | Plan-dependent Eligible new monthly and annual subscriptions include a 7-day money-back guarantee; offer terms shown at checkout control. Source | Included Innago presents the core product as permanently free, not a timed trial. A purchase guarantee was not confirmed in the reviewed official pages.1, 15 |
| Tenant access | Included Tenant web portal. | Included Tenant web and app workflows cover payments, documents, maintenance requests, and related rental tasks.3 |
| Owner access | Included An owner portal gives owners read-only reporting for assigned properties with monthly summaries and CSV export. Source | Usage-dependent A Property Owner sub-user can view and export assigned-property data but cannot make changes. A distinct branded owner portal or native owner app was not confirmed.4 |
| Vendor and maintenance | Included Tenant repair intake, vendor assignment, and a restricted vendor web portal. | Included Maintenance tickets and Maintenance Staff sub-users are supported; external vendors can be included by email. A dedicated vendor portal or native vendor app was not confirmed.4, 5 |
| Accounting | Usage-dependent Reporting is scoped to local rental records rather than full general-ledger or tax accounting. | Included Income and expense tracking plus financial reports are available, including profit-and-loss reporting; evaluate the depth against full general-ledger or tax-accounting needs.6 |
| Online payments and fees | Not confirmed in reviewed public sources Local charges, payment records, and receipts are included; generally available online ACH/card processing remains unconfirmed. | Usage-dependent Current help lists $2 ACH and 2.99% card fees, normally tenant-paid; the landlord may absorb either fee. Older official copy lists 2.75% for cards, so verify the checkout rate and billing controls.3, 7, 8 Official-source conflict |
| Listings | Not confirmed in reviewed public sources Public listing-syndication scope remains unconfirmed. | Included Listings can syndicate to Realtor.com, Zillow-network, RentalSource, and Zumper-network sites. Innago's current help pages conflict on the Zillow threshold and Feed Connect requirements; allow 24-48 hours and verify the current Zillow path.9, 10 Official-source conflict |
| Screening | Not confirmed in reviewed public sourcesReviewed public pages do not document tenant screening as an included or optional workflow. Source | Usage-dependent Current help lists $30 for application, criminal, and credit reports or $35 with eviction history; optional income verification is $10. Reports usually return quickly, but some can take 24-48 hours or longer.11, 12 |
| Leases and e-signatures | Not confirmed in reviewed public sourcesReviewed public pages do not document leases or e-signatures as an included or optional workflow. Source | Included Online lease creation, sending, signing, and document storage are part of the landlord workflow.13 |
| QuickBooks and integrations | Paid add-on Optional one-way QuickBooks Online connection starts at $30/month per QuickBooks company. | Included Innago documents synchronization from Innago into QuickBooks Online; reverse sync is not documented. Its public API reference includes read and write endpoints, but public entitlement and limit details were not confirmed.14, 16 |
| Native apps | Not confirmed in reviewed public sources Public native iOS and Android app availability remains unconfirmed. | Included A shared Innago app is available for landlord and tenant workflows on iOS and Android.3, 15 |
| Support | Plan-dependent Confirm channels and response expectations for the selected package. | Included Phone and email support is staffed weekdays from 9 a.m. to 5 p.m. Eastern, with limited weekday-evening and weekend coverage; it is not presented as 24/7 support.17 |
Calculate Rentals369 for your portfolio, then compare the result with Innago's tenant-paid services and operating fit.
We reviewed official vendor-controlled pages available on July 28, 2026 and compared public claims at the level each page describes them. "Included" does not imply equal depth. "Not confirmed in reviewed public sources" means the reviewed official pages did not establish the claim; it does not mean the capability is absent. Where official pages conflict, we flag the conflict instead of selecting a favorable figure.
Rentals369 publishes this comparison and is not affiliated with or endorsed by Innago. Rentals369's first-choice placement is fit-based editorial positioning, not an independent rating. Innago and related marks belong to their respective owners. This guide is general product-comparison information, not legal, tax, or financial advice.