| Pricing | Included$19.99/month Minimum Package. The first two retained tenant records are included, then graduated record pricing applies. [R1] | Plan-dependentAnnual billing: Starter $69/month, Pro $149, Premium $209. Monthly billing: $99, $189, and $239. Annual plans are paid upfront. [D1] |
| Limits | Usage-dependentThe starter configuration supports up to 3 properties and 2 units, includes 1GB pooled storage, and uses retained tenant records for graduated pricing. [R1] | Official-source conflictCurrent official copy reviewed gives two different Starter entry allowances: 10 units and 20 units. Confirm the quoted allowance in writing. [D1] [D2] |
| Trial or guarantee | Plan-dependentEligible new monthly and annual subscriptions include a 7-day money-back guarantee; offer terms shown at checkout control. Source | Not confirmed in reviewed public sourcesA free demo is published, but a defined free-trial duration or refund guarantee was not confirmed. [D1] |
| Tenant access | IncludedBrowser-based tenant access supports tenant workflows. [R2] | IncludedThe tenant portal is published on Starter and above. [D1] [D4] |
| Owner access | IncludedAn owner portal gives owners read-only reporting for assigned properties with monthly summaries and CSV export. [R2] | Plan-dependentThe owner portal is published on Pro and Premium. [D1] [D5] |
| Vendors and maintenance | IncludedTenant repair intake, vendor assignment, and a restricted vendor workspace are included. [R2] | Plan-dependentMaintenance intake is available on Starter; the vendor portal and full work-order tools are published on Pro and Premium. [D1] [D6] |
| Accounting | IncludedLocal scoped rent and property reports are included rather than a full general ledger or tax suite. [R2] | Plan-dependentBasic accounting is published on Starter; advanced accounting and reporting are published on Pro and Premium. [D1] |
| Online payments and fees | Not confirmed in reviewed public sourcesLocal rent charges, payment records, and receipts are documented; generally available online ACH/card collection is not confirmed. [R2] | Usage-dependentIncoming ACH is published at $2.49 on Starter, $0.99 on Pro, and free on Premium; card payments carry a 3.25% platform fee. [D1] |
| Listings | Not confirmed in reviewed public sourcesListing syndication is not confirmed on the reviewed pages. [R2] | Plan-dependentListing workflows are published on Pro and Premium. [D1] [D2] |
| Screening | Not confirmed in reviewed public sourcesReviewed public pages do not document tenant screening as an included or optional workflow. Source | Usage-dependentPublished screening prices are $45 on Starter, $35 on Pro, and $25 on Premium. [D1] |
| E-signatures | Not confirmed in reviewed public sourcesReviewed public pages do not document leases or e-signatures as an included or optional workflow. Source | Official-source conflictOfficial pricing and feature copy reviewed does not consistently describe tier inclusion and per-document charges. Confirm the quoted plan and usage terms. [D1] [D2] |
| QuickBooks and integrations | Paid add-onAn optional one-way QuickBooks Online export starts at $30/month per QBO company; Email Sync is another optional connection. [R1] [R2] | Plan-dependentA one-way DoorLoop-to-QuickBooks Online connection is published for Pro and Premium customers in the United States. [D3] |
| Native apps | Not confirmed in reviewed public sourcesReviewed public pages describe browser workspaces rather than dedicated iOS or Android apps. [R2] | IncludedNative iOS and Android apps are published. [D2] |
| Support | Not confirmed in reviewed public sourcesPublic channel and service-hour commitments should be confirmed for the selected package. [R1] | Plan-dependentSupport access varies by plan; published weekday support hours are Monday-Friday, 9 a.m.-6 p.m. Eastern. [D1] |