FAQ
Answers to common questions from independent landlords.
Everything you need to know about Rentals369, how it works, who it is for, pricing, security, and more.
Frequently asked questions
Browse by category or expand any question to learn more.
All Questions10
Getting Started4
Pricing & Billing2
Features3
Security & Data1
What is Rentals369?Learn what Rentals369 is and how it helps independent landlords stay organized.
Rentals369 is rental operations software for independent landlords. It keeps properties, tenants, rent context, maintenance, documents, notices, and tasks together so the work is easier to manage.
Does the marketing website collect payment information?Learn what information is collected on our marketing site and what is not.
No. This marketing website explains the product and links to the secure Rentals369 app. It does not collect card details, create checkout sessions, or run billing logic. Payment method setup for the trial happens in the secure app and Stripe checkout flow.
Who is Rentals369 for?See who benefits most from using Rentals369.
Rentals369 is built for independent landlords, mom-and-pop landlords, and small property owners who want a practical way to manage rental work without an enterprise platform.
Where do I sign up?Find out where and how to create your Rentals369 account.
Use Start Your Account from this site. You will be sent to the Rentals369 app, where account creation, payment method setup for the 14-day free trial, and subscription setup are handled.
How much does Rentals369 cost?Understand our simple, transparent pricing.
Minimum package is $19.99 per month for the first 2 tenant records, plus $5.99 per additional tenant record. A payment method is required to start the 14-day free trial, and billing starts after the trial in the Rentals369 app.
Where do existing users log in?Access your account anytime from the login page.
Existing users log in through the Rentals369 app. The Login link in the site navigation takes you to the app login screen.
What counts as a tenant record?Learn how tenant records are counted for pricing.
A tenant record is a tenant entry in your Rentals369 roster. Minimum package includes the first 2 tenant records, inactive tenants are included, and each additional tenant record adds $5.99 per month.
Can I use Rentals369 with one rental property?Yes. Rentals369 works for landlords with one property or many.
Yes. Rentals369 is designed so you can start with one rental and add more properties, units, and tenant records as your portfolio grows.
Does Rentals369 replace spreadsheets?See how Rentals369 is built to simplify your landlord workflow.
It can replace many spreadsheet habits by keeping rental records, rent context, repairs, notices, documents, tasks, and activity in one place.
What does Rentals369 help landlords track?Explore the key things Rentals369 helps you stay on top of.
Rentals369 helps landlords track properties and units, tenants and leases, rent details, maintenance requests, documents, notices, tasks, reports, notes, and rental activity.
Can't find what you're looking for?Contact our support team.
What is Rentals369?
Rentals369 is an all-in-one rental operations software built for independent landlords. It helps you organize your properties, tenants, finances, maintenance, documents, and tasks in one secure place so you can run your rentals with confidence and save time.
Everything in one place
Keep your properties, tenants, records, and rental tasks organized.
Stay on top of what matters
Keep your properties, tenants, records, and rental tasks organized.
Built for independent landlords
Keep your properties, tenants, records, and rental tasks organized.
Key areas Rentals369 helps you manage
Properties and Units
Tenants and Leases
Rent Tracking
Maintenance Requests
Documents and Notices
Tasks and Reminders
Income and Expenses
Reports and Activity
Notes and Records
Ready to get your rentals organized?
One place for properties, tenants, rent, maintenance, and documents.