Straight answers, official sources
Start with the two-minute overview, then compare Rentals369 directly with the platform already on your shortlist.
The two-minute shortlist
Compare the same fourteen decision points beside the platform on your shortlist, or open the full nine-platform table. Three structural differences repeat down the table. One flat, verifiable price instead of tiers, quotes, or per-unit math. Tenant, owner, and vendor access included from the start. No unit minimums, and no annual lock-in.
Showing Rentals369 beside Buildium. Pick another platform above, or show all nine.
| Comparison category | Rentals369 | Buildium | DoorLoop | RentRedi | Avail | TurboTenant | TenantCloud | AppFolio | Innago |
|---|---|---|---|---|---|---|---|---|---|
| Pricing & commitment | |||||||||
| Published entry price | Included$19.99/month; up to 5 active tenants included. | IncludedEssential starts at $62/month; Growth $192 and Premium $400. | IncludedStarter is $69/month billed annually or $99 month-to-month. | Included$29.95 monthly, $120 semiannually, or $144 annually. | IncludedUnlimited plan is $0; Plus is $9/unit/month. | IncludedFree plan; Essentials from $149/year and Pro from $199/year. | IncludedStarter is $15/month billed annually. | Plan-dependentCustom quote for Core, Plus, or Max. | Included$0 core landlord software; optional and usage-based services carry fees. |
| Billing and portfolio limits | Usage-dependentExact active-tenant capacity from 1 to 1,000,000; Core is $19.99/mo for up to 5, adds $1.50 each for tenants 6-20, then $0.75 each after 20. Annual online billing saves 20%. For Core alone, annual online billing is available through 138,852 active tenants. Paid add-ons can lower this maximum because the checkout limit applies to the total. Higher capacities use monthly billing. | Not confirmed in reviewed public sourcesBilling cadence and a general minimum-unit rule were not established on the reviewed pricing page. | Official-source conflictOfficial pages conflict on the entry unit allowance; confirm the current order. | IncludedUnlimited units, properties, tenants, teammates, and bank accounts in its current one-plan offer. | Usage-dependentFree plan supports unlimited units; Plus charges per unit. | Official-source conflictOfficial pricing also publishes portfolio bands while describing one price regardless of doors; verify checkout. | Official-source conflictStarter monthly pricing and annual-discount language conflict; plans also cap active leases. | Plan-dependentCore has a 50-unit minimum and minimum spend; Plus and Max minimums are not publicly quantified. | Not confirmed in reviewed public sourcesNo subscription tiers or numerical unit cap are published; official fit language varies by page. |
| Trial or guarantee | Plan-dependentEligible new monthly and annual subscriptions include a 7-day money-back guarantee; checkout terms control. | Included14-day trial without a credit card. | Not confirmed in reviewed public sourcesA free demo is offered, but a general self-serve trial was not established. | IncludedNo free trial; a 30-day money-back guarantee is published. | IncludedThe $0 plan is permanent; a paid-plan guarantee was not established. | IncludedPermanent free tier; no money-back guarantee was established. | Included14-day trial; no money-back guarantee established. | Not confirmed in reviewed public sourcesA customized demo is offered; a general self-serve trial or guarantee was not established. | IncludedThe core product is permanently free, not a timed trial. |
| Access & operations | |||||||||
| Tenant access | IncludedBrowser-based tenant portal. | IncludedResident Center portal and app. | IncludedTenant portal on Starter and above. | IncludedTenant app and portal workflows. | IncludedTenant-facing online workflows are included. | IncludedTenant portal is documented. | IncludedTenant portal and app access. | IncludedResident portal and resident-facing mobile workflows are published. | IncludedLandlord and tenant workflows are documented. |
| Owner access | IncludedAn owner portal gives owners read-only reporting for assigned properties. | IncludedDedicated owner portal. | Plan-dependentOwner portal is published on Pro and Premium. | IncludedAn owner view role is documented within the platform. | Not confirmed in reviewed public sourcesA distinct third-party owner portal was not established. | Not confirmed in reviewed public sourcesA third-party owner portal was not established in the DIY product. | Plan-dependentOwner portal is published on Pro and Business. | IncludedOwner portal and mobile access are published. | Not confirmed in reviewed public sourcesA distinct third-party owner portal was not established. |
| Vendor and maintenance | IncludedRepair intake, vendor assignment, and restricted vendor access. | IncludedMaintenance requests, work orders, vendor records, and recurring tasks. | Plan-dependentFull work-order and vendor portal workflows are published on Pro and above. | IncludedMaintenance requests and teammate coordination; a separate vendor portal is not established. | IncludedMaintenance requests can be forwarded to contractors by email; no vendor portal was established. | IncludedMaintenance requests and a Thumbtack service path are documented; a vendor portal was not established. | Plan-dependentMaintenance is included; Service Pro workflow scope varies by plan. | Plan-dependentCore maintenance and vendor portal workflows are published; scheduling and billing depth expands above Core. | IncludedMaintenance tickets, vendor forwarding, and maintenance sub-user access; no dedicated vendor app established. |
| Accounting | IncludedFocused rent and property records rather than a full general ledger. | IncludedBuilt-in property accounting and financial reporting. | IncludedBuilt-in accounting is part of the published platform. | IncludedBuilt-in accounting and tracking are included; paid REI Hub plans are optional. | IncludedIncome, expense, Schedule E categories, and CSV export. | Official-source conflictPro describes Accounting Insights while other official material presents REI Hub as a separate add-on. | Plan-dependentAccounting depth, reconciliation, and advanced reports vary by tier. | Plan-dependentCore accounting and reports; Plus adds advanced accounting and analytics. | IncludedOperational income/expense reporting is included; paid Ledgre integration is optional. |
| Leasing & payments | |||||||||
| Online payments and fees | Not confirmed in reviewed public sourcesGenerally available online rent collection is not documented. | Usage-dependentOnline payments are available; usage and setup fees vary by plan and method. | Usage-dependentACH, card, and cash fees vary by payment method and plan. | Usage-dependentPublished fees are $1 ACH and 3.1% + $0.30 for cards. | Plan-dependent$2.50 tenant ACH fee on free; waived on Plus. Cards are 3.5%. | Usage-dependentPublished fees include $2 ACH and 3.49% card payments. | Usage-dependentACH is $1.95/$1.75/$1.50 by tier; cards 3.5% + $0.30. | Usage-dependentPayments are a separately priced value-added service; general transaction pricing is not public. | Official-source conflictCurrent help publishes $2 ACH and 2.99% card; an older official tenant guide says 2.75%. Checkout controls. |
| Listing syndication | Not confirmed in reviewed public sourcesPublic listing syndication is not documented. | IncludedListing syndication is documented. | IncludedListing management and syndication are published features. | IncludedA free listing page and Realtor.com syndication are published. | IncludedCurrent materials publish syndication to 19 sites. | IncludedRental marketing and listing workflows are published. | Paid add-onFree listings plus $30/30-day premium syndication are published; channel details conflict. | Paid add-onCore marketing and leasing are published; Premium Listing is priced per verified lead. | Paid add-onCentral listing publishing is included; Zillow Feed Connect is paid, and official help pages conflict on current Zillow requirements. |
| Tenant screening | Not confirmed in reviewed public sourcesTenant screening is not documented on the reviewed public pages. | Usage-dependentPublished screening charges vary by payer and plan. | Usage-dependentPublished screening fees decrease by plan. | Usage-dependent$39.99 screening; income and asset verification adds $10. | Usage-dependent$30 individual reports or $55 bundle. | Usage-dependentApplicant-paid screening is a published workflow. | Usage-dependent$40 screening with optional paid upgrades. | Usage-dependentScreening is separately priced; a current general public price was not established. | Usage-dependentPublished fees are $30 or $35 by report bundle; income verification adds $10. |
| Leases and e-signatures | Not confirmed in reviewed public sourcesLease creation and e-signature workflows are not documented on the reviewed public pages. | Plan-dependentE-signature pricing or inclusion changes by plan. | Official-source conflictPricing materials conflict on e-signature charges; confirm the order. | IncludedUnlimited signature requests; tenant signing is app-based. | Plan-dependentDigital leases and e-signatures; clause customization and cloning on Plus. | Official-source conflictOfficial plan materials conflict on e-signature entitlement. | Plan-dependentE-signature and active-lease allowances vary by plan. | IncludedElectronic leases and signatures are published; a public per-document allowance was not established. | IncludedOnline leases and e-signatures are core workflows. |
| Integrations & service | |||||||||
| QuickBooks and integrations | Paid add-onOptional one-way QuickBooks Online connection from $9.99/month per company. | Not confirmed in reviewed public sourcesA direct QuickBooks Online connection was not established in the reviewed sources. | Plan-dependentOne-way DoorLoop-to-QuickBooks Online sync on Pro and Premium in the US. | IncludedQuickBooks file export is documented, not a live sync. | Not confirmed in reviewed public sourcesCurrent accounting materials do not establish direct QuickBooks integration. | Not confirmed in reviewed public sourcesCurrent comparison material points to REI Hub, not a direct QuickBooks connection. | Plan-dependentPro publishes one-way synchronization into QuickBooks Online. | Plan-dependentCore has standard integrations, Plus read-only API, and Max read/write API; direct QuickBooks was not confirmed. | IncludedInnago-to-QuickBooks Online is published; reverse sync was not established. A public API is also documented. |
| Native mobile apps | Not confirmed in reviewed public sourcesReviewed public pages describe browser workspaces rather than dedicated iOS or Android apps. | IncludedNative manager and resident apps are published. | IncludedNative iOS, iPadOS, and Android apps are published. | IncludedNative iOS and Android apps. | Not confirmed in reviewed public sourcesAvail publishes responsive web access rather than a standalone native app. | IncludedNative landlord and renter apps. | IncludedNative landlord and tenant apps are published. | IncludedTenant, manager, staff, and owner mobile experiences are published; vendor portal is responsive web. | IncludedShared landlord and tenant apps for iOS, iPadOS, and Android. |
| Support | IncludedContact support is documented. | Plan-dependentLive phone availability is published for Growth and Premium. | Plan-dependentStarter has email/chat; Pro adds phone/Zoom and Premium adds priority handling. | Included24/7 chat and email; phone weekdays 9-5 ET. | IncludedSupport is published Monday-Friday, 8 a.m.-6:30 p.m. CT. | Plan-dependentChat/email seven days; phone on paid plans during published weekday hours. | Plan-dependentSupport access varies; phone is published weekdays 9-5 CT. | Plan-dependentCore has live chat/request-a-call, Plus adds phone, and Max adds dedicated success support. | IncludedPhone, email, chat, demos, webinars, and an assigned representative are published; after-hours SLA not established. |
Use this Rentals-only guide to confirm the current workflow before comparing broader platform suites.
Evidence key: Tap or click an evidence icon to open the cited Rentals369 page.
Editorial disclosure: Rentals369 publishes this comparison. "First choice" describes our recommended fit for focused rental operations; it is not presented as an independent rating or universal result.
Direct comparison
Better means the fit for your required workflow, not a universal result. Pick a competitor; Rentals369 stays in the first column so the decision remains easy to scan.
Rentals369 vs Buildium
You want a focused web workspace for rent records, tenants, vendors, repairs, and documents with optional connections.
Built-in accounting, payments, owner and resident portals, listing syndication, and native apps justify the larger suite.
Rentals369 vs AppFolio
You want transparent entry pricing and focused tenant, vendor, repair, rent-record, and document workflows.
Your portfolio meets its minimums and needs broader accounting, leasing, maintenance, portals, integrations, and operational tooling.
Rentals369 vs Innago
Restricted vendor access, exact active-tenant capacity, and optional Email and QuickBooks connections match your workflow. Inactive and historical records remain accessible without using capacity.
A $0 core landlord workspace with payments, screening, leasing, listings, maintenance, and native apps is the closer model.
Rentals369 vs TurboTenant
Tenant and vendor access, repair assignment, and optional accounting and email connections are your immediate priorities.
A free acquisition-to-rent workflow, screening, payments, and native apps matter-and you can verify paid pricing at checkout.
Rentals369 vs TenantCloud
A focused tenant and vendor web workflow with optional connected tools is enough for your portfolio.
You need unlimited property records, payments, listings, screening, apps, and can select the tier for advanced features.
Rentals369 vs RentRedi
You want focused browser-based tenant and vendor workflows and optional Email and QuickBooks connections.
Unlimited-unit pricing, payments, screening, listings, and native apps are priorities.
Rentals369 vs Avail
Restricted vendor access, repair assignment, and focused local records match the work you need now.
A permanent free tier with listing, application, screening, lease, payment, and maintenance workflows is the closer fit.
Rentals369 vs DoorLoop
Local rent records, tenant repair intake, vendor assignment, and restricted vendor access match your operating model.
You need built-in accounting and payments and can select the tier required for owner, vendor, and integration workflows.
How to read this comparison
We reviewed official public pricing, product, help-center, terms, and app-store materials available on July 28, 2026. Pricing and entitlements can change, so confirm the current order before purchasing. Rentals369 publishes this comparison; “publisher’s pick” reflects our recommended fit for focused rental operations, not an independent rating.
Start with Rentals369, or calculate your published price using the same portfolio scenario you use for every vendor.